Terms of service

Overview

This website is operated by Olfeya.
Throughout the site, the terms “we”, “us” and “our” refer to Olfeya.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and all applicable policies referenced herein.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.

You agree not to use our products for any unlawful or unauthorized purpose.

2. Product Information & Availability

We take care to ensure that all product descriptions, scent notes, and visuals are presented as accurately as possible.

However:

Scent perception may vary between individuals and environments
Product appearance may differ slightly due to lighting or display settings

All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time.

3. Pricing & Payments

All prices are listed in [₦ / your currency] and are subject to change without prior notice.

We reserve the right to:

Modify pricing at any time
Refuse or cancel any order if necessary

Payments must be completed in full before orders are processed and shipped.

4. Orders & Cancellations

Once an order is placed, it begins processing shortly after.

Because of this, we may not be able to accommodate cancellations or changes once an order has been confirmed.

If you need assistance, please contact us as soon as possible and we will do our best to help.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors beyond our control.

Olfeya is not responsible for delays caused by:

Courier services
Weather conditions
Incorrect delivery information provided by the customer

Customers are responsible for ensuring that shipping details are accurate at checkout.

6. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms.

By making a purchase, you agree to the conditions outlined in that policy, including:

No returns for change of mind
No refunds based on scent preference once opened
Eligibility conditions for damaged or incorrect items

7. Intellectual Property

All content on this site—including text, branding, product names, images, and design—is the property of Olfeya.

This content may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

Olfeya shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our products are intended for normal household use only.

9. Right to Refuse Service

We reserve the right to refuse service to anyone for any reason at any time, particularly in cases of suspected misuse, abuse, or fraudulent activity.